Frequently asked
Questions, answered.
If what you want to know isn't here, email us — we answer within a working day.
Is there a free plan?
Yes — the Starter plan is free forever. One page, twenty-five subscribers, every core feature included. No trial timer and no credit card. Paid plans only kick in if you outgrow it.
Can I use my own domain?
Yes. Point a CNAME at your tenant subdomain and add a DNS TXT record to verify ownership.
How do subscribers work?
Visitors subscribe by email. We send a signed confirmation link (double opt-in), store only the sha256 of the token, and include one-click List-Unsubscribe headers per RFC 8058.
Where is the data hosted?
United Kingdom. All application data, backups, and email delivery are hosted in the UK.
Can I migrate from Atlassian Statuspage?
Yes. We import components, incidents, and subscribers from a CSV export. A guided migration is available on the Business plan.
Is there an API?
A public JSON API is on the roadmap for v1.1 — GET for every public entity, POST for incident updates. Today, RSS and Atom feeds cover most read scenarios.